ShugaTrak is committed to safeguarding your privacy online. Please read the following policy to understand how your personal information will be treated as you make full use of our many offerings.

What personally identifiable information does ShugaTrak collect from me?

ShugaTrak collects information some personal information when you request to receive information about our programs and services. During this request, ShugaTrak may ask for personal information such as your name, email address, phone numbers, zip/postal code, etc.

In addition to initial contact, we may ask you for personal information at other times. If you contact ShugaTrak we may keep a record of that correspondence. ShugaTrak may also occasionally asks users to complete surveys that we use for research. Wherever ShugaTrak collects personal information we make an effort to include a link to this Privacy Policy on that page.

What are cookies and how does ShugaTrak use them?

As part of offering and providing customizable and personalized services, ShugaTrak may use cookies to store and sometimes track information about you. A cookie is a small amount of data that is sent to your browser from our web server and stored on your computer’s hard drive.

Generally, we may use cookies to:

  • Remind us of who you are and to access your information (stored on our computers) in order to deliver to you a better and more personalized service.
  • Automate certain areas of ShugaTrak web sites or online forms.
  • Estimate our audience size. Each browser accessing ShugaTrak is given a unique cookie which is then used to determine the extent of repeat usage, usage by a registered user versus by an unregistered user, and to help target advertisements based on user interests and behavior.
  • Measure certain traffic patterns, which areas of ShugaTrak web sites you have visited, and your visiting patterns in the aggregate. We use this research to understand how our users’ habits are similar or different from one another so that we can make each new experience on ShugaTrak a better one. We may use this information to better personalize the content, and promotions that you and other users will see on our sites.

ShugaTrak also collects IP Addresses, browser information and other computer information to report aggregate information to our marketing department.

You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. Please refer to your browser’s help for further information about your options for controlling or monitoring cookies.

How does ShugaTrak use my information?

ShugaTrak does research on our users’ demographics, interests, and behavior based on the information provided to us upon registration, or from our server log files. We do this to better understand and serve our users. This research is compiled and analyzed on an aggregated basis.

With whom does ShugaTrak share my information?

ShugaTrak may disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms of service or may be causing injury to or interference with (either intentionally or unintentionally) ShugaTrak rights or property, other ShugaTrak users, or anyone else that could be harmed by such activities. ShugaTrak may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.

By submitting requests for information from our site, you grant us and our partnering companies permission to contact you by telephone or email about the information you are requesting. Clicking on the “Submit” button at the end of our electronic form constitutes your signature on this express written consent for ShugaTrak and our partnering companies to contact you, including by telephone or e-mail, to provide you with additional information about services or products relevant to your request.

What else should I know about my privacy?

Please keep in mind that whenever you voluntarily disclose personal information online – for example on message boards, through email, or in instant message or chat areas – that this information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, ShugaTrak cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you’re online.